Perfect Crystal Windows’, doors, windows, roof lights and accessories are high-quality products. Our guarantees are covered by insurance and are fully transferable, so if you decide to sell your home the new homeowner will benefit from the remainder of your guarantee period.
In order to ensure their lasting serviceability and durability and to prevent personal and material damage, their professional service and maintenance is essential. Please refer to our general maintenance instructions, as disregarding this maintenance information could lead to exclusion from warranty and product liability claims.
These are the guarantees we offer:
Against frames discolouration, warping or splits
Warranty subject to general maintenance and cleaning. PCW advise windows are wiped down annually and any hinges/moving components are lubricated and cleaned (where applicable). All window and door elements which are designed to be opened, closed and locked have to be operated at least once a month to avoid damage through inoperative wear and tear (especially corrosion and stiffness).
Against frames discolouration, warping or splits
Warranty subject to general maintenance and cleaning. PCW advise windows are wiped down annually and any hinges/moving components are lubricated and cleaned (where applicable). All window and door elements which are designed to be opened, closed and locked have to be operated at least once a month to avoid damage through inoperative wear and tear (especially corrosion and stiffness).
Against finish
Please refer to specific timber maintenance guidelines. All window and door elements which are designed to be opened, closed and locked have to be operated at least once a month to avoid damage through inoperative wear and tear (especially corrosion and stiffness).
Against sealed unit failure including condensation inside of the unit
Warranty subject to general maintenance and cleaning. PCW advise windows are wiped down annually and any hinges/moving components are lubricated and cleaned (where applicable). All window and door elements which are designed to be opened, closed and locked have to be operated at least once a month to avoid damage through inoperative wear and tear (especially corrosion and stiffness).
3 years if installed by PCW – 1 year if supply only
Replace or repair every damaged or jammed moving part installed by our company found to be defective due to faulty materials or manufacture
Only on products installed by Perfect Crystal Windows Ltd
We provide a first-class fitting service. We only use our own and Fensa registered installation engineers all of whom are all highly skilled craftsmen, fully trained, and pride themselves on their quality of work.
Perfect Crystal Windows Limited
1 Cumberland Avenue
Park Royal
London
NW10 7RX
Email: info@perfectcrystal.co.uk
Telephone: 020 8961 6111
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